Security at TopMail
At TopMail, we take the security of your data and your subscribers' data seriously. Our platform is built on trusted infrastructure with security practices designed to protect your information at every level.
Contact Us
You can contact our team in different ways depending on your needs:
- Report a security issue:security@topmail.so
- Report abuse or spam:abuse@topmail.so
- Report phishing:reportphishing@topmail.so
- General questions:support@topmail.so
Infrastructure
- Built on Amazon Web Services (AWS) with email delivery through Amazon SES
- Application hosted on Vercel with automatic scaling and edge network distribution
- Database hosted on Supabase with row-level security and automated backups
Data Protection
- All data encrypted in transit via TLS
- Per-tenant sending isolation — each workspace operates in its own sending environment to protect your domain reputation
- OAuth integration credentials stored per-workspace, never shared across accounts
- Passwords hashed using industry-standard algorithms
Platform Integrity
- Active monitoring for abuse, spam, and policy violations
- Automated bounce and complaint tracking to maintain sending reputation
- Content review processes to prevent misuse of the platform
For details on how we collect and handle your data, see our Privacy Policy.